If I could give them no stars I would, the people at the front (besides Chris and the lady behind register) are nasty people with terrible customer service. This hasn’t been the first time I’ve had bad experience with this place. For starters they never answer the phone, my food was incorrect they wanted to blame it on being busy but there were only about 5 customers inside at the time of placing my order and they can check the camera and see. Not only did they not want to take accountability for THEIR mistake they had the audacity to blame it on me saying I took the wrong order as if the lady didn’t hand me my food again watch it on the camera. And the manager Joey is a piece of work. Claims to be “understanding” of the situation but constantly said “most people wouldn’t make a big deal over a sandwich.” As if my time wasn’t wasted either or my gas. I grabbed the sandwich on my way to work. If they picked up the phone the many times I’ve called it would have saved me the trip from work to get my order fixed. Claimed wanted to “make it right” but spoke to me in a condescending tone, justified his untrained teams nasty remarks to me. I will no longer support this business if this is how they treat their customers who made it possible for them. Disgusting. And to top it all off those people still made my order incorrectly. Unbelievable.
CB
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December 07, 2024
Went here to grab breakfast on a Saturday morning. Got two sausage, egg, and cheese sandwiches with salt, pepper, ketchup. We were very excited to try it, but were disappointed when we got home to find no salt, pepper, or ketchup in either sandwich and stale rolls. Giving them the benefit of the doubt that it was very busy in there. Besides that, the staff were very friendly! Would definitely try again.
Gina D
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December 21, 2024
I order a lot from this establishment and normally would have given them 5 stars but not today. I ordered three egg whites(which I paid extra for) and turkey(which I paid extra for ) on a wrap. Look at my picture it says it’s all. One egg white and one piece of turkey.
Pathetic. I won’t be ordering from them for awhile.
Sara Land
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January 14, 2025
I placed a order through Uber eats for one sandwich ,” a buy one get one free” it came out to $30 and I did not get anything on the sandwich besides the chicken cutlet , and one piece of cheese after I paid for requested add ons.when I called the hung up on me 2x , and the issue was not resolved. Should’ve definitely read the reviews before answering.they said I did not request add ons but I can show proof that I did ☺️I do have the screenshots. And I was not fully refunded.
Meghann
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May 09, 2025
Waited behind a couple for 5 mins with nobody asking if we’ve been helped. Had to ask the women at the register if the couple ahead ordered already, she responded yes. When I asked if we can order she said I’m on the register & then just continues her conversation with the couple. It wasn’t busy. Didn’t understand why she couldn’t just write down the order for the cook. Didn’t seem to care.
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2799 NY-112 # 8, Medford, NY 11763, USA
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If I could give them no stars I would, the people at the front (besides Chris and the lady behind register) are nasty people with terrible customer service. This hasn’t been the first time I’ve had bad experience with this place. For starters they never answer the phone, my food was incorrect they wanted to blame it on being busy but there were only about 5 customers inside at the time of placing my order and they can check the camera and see. Not only did they not want to take accountability for THEIR mistake they had the audacity to blame it on me saying I took the wrong order as if the lady didn’t hand me my food again watch it on the camera. And the manager Joey is a piece of work. Claims to be “understanding” of the situation but constantly said “most people wouldn’t make a big deal over a sandwich.” As if my time wasn’t wasted either or my gas. I grabbed the sandwich on my way to work. If they picked up the phone the many times I’ve called it would have saved me the trip from work to get my order fixed. Claimed wanted to “make it right” but spoke to me in a condescending tone, justified his untrained teams nasty remarks to me. I will no longer support this business if this is how they treat their customers who made it possible for them. Disgusting. And to top it all off those people still made my order incorrectly. Unbelievable.
Went here to grab breakfast on a Saturday morning. Got two sausage, egg, and cheese sandwiches with salt, pepper, ketchup. We were very excited to try it, but were disappointed when we got home to find no salt, pepper, or ketchup in either sandwich and stale rolls. Giving them the benefit of the doubt that it was very busy in there. Besides that, the staff were very friendly! Would definitely try again.
I order a lot from this establishment and normally would have given them 5 stars but not today. I ordered three egg whites(which I paid extra for) and turkey(which I paid extra for ) on a wrap. Look at my picture it says it’s all. One egg white and one piece of turkey. Pathetic. I won’t be ordering from them for awhile.
I placed a order through Uber eats for one sandwich ,” a buy one get one free” it came out to $30 and I did not get anything on the sandwich besides the chicken cutlet , and one piece of cheese after I paid for requested add ons.when I called the hung up on me 2x , and the issue was not resolved. Should’ve definitely read the reviews before answering.they said I did not request add ons but I can show proof that I did ☺️I do have the screenshots. And I was not fully refunded.
Waited behind a couple for 5 mins with nobody asking if we’ve been helped. Had to ask the women at the register if the couple ahead ordered already, she responded yes. When I asked if we can order she said I’m on the register & then just continues her conversation with the couple. It wasn’t busy. Didn’t understand why she couldn’t just write down the order for the cook. Didn’t seem to care.