Lori and the team at Camelot Party Rentals truly brought our wedding venue to life! From the elegant draping to the stunning lighting and high-top tables, every detail was executed to perfection. Lori worked her magic, and the result was nothing short of breathtaking. Our guests couldn't stop complimenting the beautiful setup, and we couldn't have been more thrilled with how everything turned out. If you're looking for someone to transform your event space into something unforgettable, Lori is your go-to! Highly recommend!!!
Tinac Offey
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September 28, 2024
This review was revised in lieu of Camelot’s response to my orig review. Let me be precise and supply greater details. We are very disappointed with Joe Hand the owner and leader of Camelot Party Rentals. Joe left our site a complete mess. In all of my years I have never seen such a thing, especially from a man who is supposed to be a professional. Joe was trusted with a key to pick up the products that he purchased from us during an auction. We explained we had a very busy schedule and Joe did too. He was in the middle of his busy season and we completely understood. We explained our situation too, agreed to give him a key so he could pick up at times convenient to him. Joe assured us we were in good hands and he would have his products out in a couple of weeks. He said he would take his stuff, close the place up and leave the key in a particular spot. It was a great plan with what we thought was a responsible business owner. We had many conversations with Joe and his employees as they removed products from our other building. Joe was always a little erratic in his behavior but he owned and ran a business so we thought what could possibly go wrong? We never expected to find this mess. Joe was supposed to take away all the neatly stacked, tagged products from our broom swept, organized building. Items were ready for pickup. Instead, he brought in unknown products, trash and dumped it all at our site. He left tents, chairs, plates and trash upon more trash at our site. EVERYWHERE. Joe drove the forklift and rammed an inside wall with a fork truck, striking and knocking a large fire door out of the frame. Struck an outer garage door and left the door half way closed, causing even more issues. Left all of our lights on and burned several out. Our electric bill was 15 times the normal rate. I texted him, he told me he was headed over there and he told me to send him the electric bills, that he would pay them. I was caring for a sick family member, with far too much on my plate and we were just trying to be nice because we just wanted Joe to pick up his stuff and go. We needed the building empty by a certain date. I told Joe we had the building obligated to someone and needed it emptied. He said he would take care of it and wasn’t trying to run from this. You gave us so many stories every week and it went on for months. You left such a mess there that can only be described as utterly heartbreaking. You gave us your word as a man and promised you would return and clean the mess up. You took complete advantage of us during a very difficult time. What a major disappointment. Joe has not returned any calls, has not replied to emails or texts. I sent images of the mess he left behind and copied his staff, just in case his email and phone were not working anymore. I have asked his staff to have him call me. He was never heard from again. Imagine running a business and not caring about the public. We learned a hard lesson with Joe Hand, the owner of Camelot Party Rentals and hope others will learn from our mistake. Buyer beware, do not leave Joe Hand unattended or unsupervised in your facility. The public should be aware. The images show some of the trash and debris left at our site, as well as a couple of texts with Joe Hand. He gave us his word he would clean it up, w plenty of opportunity to do so and then hid. Do not ever trust Joe Hand, owner of Camelot Party Rentals.
Adriana Sobel
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October 10, 2024
We rented supplies from Camelot for a September outdoor wedding this year. While they did do a great job setting up the tent and it looked great, the 1 star review is in relation to their customer service and misleading staff...
We made a reservation order which included 2 generators ($700 each) at the recommendation of Lori when explaining the layout. Multiple times we were told that adjustments can be made until day of event so let's just "reserve it for now". Fast forward we did not in fact need 2 generators, only 1. I emailed Lori asking if we can adjust our reservation to only 1 generator, to which I was told "yes no problem we can do that for you". However, they still charged the $700 for it and did not deliver it.
I followed up 3x via email regarding a reimbursement and I did not get a response. I called 1 month after event to try and speak to Lori, but had to speak to a different agent instead. Then I was told that "just because the email said no problem doesn't mean you'd get the money back".
The company is misleading and avoidant. I highly recommend AVOIDING Camelot and using a different rental company that values customer service a bit more than Camelot.
Donna Champ
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August 26, 2018
A celebration of 50 years deserves nothing but the best and thanks to Camelot Rentals in Medford we had just that, an elegant beautiful celebration that my parents deserved. What exceeded our expectations was the level of care and enthusiasm that the Camelot team put into helping us design and the perfect package for our parents special day. Lori is an expert in party planning and her suggestions of Vintage China with all the trimmings were spot on. The set up/ pick up crew were friendly and professional and the tent was installed in the perfect place and everything looked great. The Vintage China really created a level of elegance and beauty that surpassed our expectations. We can't thank you enough for helping our parents have a wonderful and memorable 50th Anniversary Celebration. Camelot Rentals is the best!
Wendy Taw
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November 16, 2020
5 star ***** Rental for my small wedding. Thank you Julia and the crew for very flexible arrangement for the morning-afternoon event. They made things easier for someone like me who had zero experience in planning the events. (textiles and floral arrangements in pictures were not included from rental )
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1131 Station Rd, Medford, NY 11763, USA
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Lori and the team at Camelot Party Rentals truly brought our wedding venue to life! From the elegant draping to the stunning lighting and high-top tables, every detail was executed to perfection. Lori worked her magic, and the result was nothing short of breathtaking. Our guests couldn't stop complimenting the beautiful setup, and we couldn't have been more thrilled with how everything turned out. If you're looking for someone to transform your event space into something unforgettable, Lori is your go-to! Highly recommend!!!
This review was revised in lieu of Camelot’s response to my orig review. Let me be precise and supply greater details. We are very disappointed with Joe Hand the owner and leader of Camelot Party Rentals. Joe left our site a complete mess. In all of my years I have never seen such a thing, especially from a man who is supposed to be a professional. Joe was trusted with a key to pick up the products that he purchased from us during an auction. We explained we had a very busy schedule and Joe did too. He was in the middle of his busy season and we completely understood. We explained our situation too, agreed to give him a key so he could pick up at times convenient to him. Joe assured us we were in good hands and he would have his products out in a couple of weeks. He said he would take his stuff, close the place up and leave the key in a particular spot. It was a great plan with what we thought was a responsible business owner. We had many conversations with Joe and his employees as they removed products from our other building. Joe was always a little erratic in his behavior but he owned and ran a business so we thought what could possibly go wrong? We never expected to find this mess. Joe was supposed to take away all the neatly stacked, tagged products from our broom swept, organized building. Items were ready for pickup. Instead, he brought in unknown products, trash and dumped it all at our site. He left tents, chairs, plates and trash upon more trash at our site. EVERYWHERE. Joe drove the forklift and rammed an inside wall with a fork truck, striking and knocking a large fire door out of the frame. Struck an outer garage door and left the door half way closed, causing even more issues. Left all of our lights on and burned several out. Our electric bill was 15 times the normal rate. I texted him, he told me he was headed over there and he told me to send him the electric bills, that he would pay them. I was caring for a sick family member, with far too much on my plate and we were just trying to be nice because we just wanted Joe to pick up his stuff and go. We needed the building empty by a certain date. I told Joe we had the building obligated to someone and needed it emptied. He said he would take care of it and wasn’t trying to run from this. You gave us so many stories every week and it went on for months. You left such a mess there that can only be described as utterly heartbreaking. You gave us your word as a man and promised you would return and clean the mess up. You took complete advantage of us during a very difficult time. What a major disappointment. Joe has not returned any calls, has not replied to emails or texts. I sent images of the mess he left behind and copied his staff, just in case his email and phone were not working anymore. I have asked his staff to have him call me. He was never heard from again. Imagine running a business and not caring about the public. We learned a hard lesson with Joe Hand, the owner of Camelot Party Rentals and hope others will learn from our mistake. Buyer beware, do not leave Joe Hand unattended or unsupervised in your facility. The public should be aware. The images show some of the trash and debris left at our site, as well as a couple of texts with Joe Hand. He gave us his word he would clean it up, w plenty of opportunity to do so and then hid. Do not ever trust Joe Hand, owner of Camelot Party Rentals.
We rented supplies from Camelot for a September outdoor wedding this year. While they did do a great job setting up the tent and it looked great, the 1 star review is in relation to their customer service and misleading staff... We made a reservation order which included 2 generators ($700 each) at the recommendation of Lori when explaining the layout. Multiple times we were told that adjustments can be made until day of event so let's just "reserve it for now". Fast forward we did not in fact need 2 generators, only 1. I emailed Lori asking if we can adjust our reservation to only 1 generator, to which I was told "yes no problem we can do that for you". However, they still charged the $700 for it and did not deliver it. I followed up 3x via email regarding a reimbursement and I did not get a response. I called 1 month after event to try and speak to Lori, but had to speak to a different agent instead. Then I was told that "just because the email said no problem doesn't mean you'd get the money back". The company is misleading and avoidant. I highly recommend AVOIDING Camelot and using a different rental company that values customer service a bit more than Camelot.
A celebration of 50 years deserves nothing but the best and thanks to Camelot Rentals in Medford we had just that, an elegant beautiful celebration that my parents deserved. What exceeded our expectations was the level of care and enthusiasm that the Camelot team put into helping us design and the perfect package for our parents special day. Lori is an expert in party planning and her suggestions of Vintage China with all the trimmings were spot on. The set up/ pick up crew were friendly and professional and the tent was installed in the perfect place and everything looked great. The Vintage China really created a level of elegance and beauty that surpassed our expectations. We can't thank you enough for helping our parents have a wonderful and memorable 50th Anniversary Celebration. Camelot Rentals is the best!
5 star ***** Rental for my small wedding. Thank you Julia and the crew for very flexible arrangement for the morning-afternoon event. They made things easier for someone like me who had zero experience in planning the events. (textiles and floral arrangements in pictures were not included from rental )