I am so disappointed in the customer service from this place. I tried to call to speak to someone over the phone to place an order and each time I called the line was disconnected. After calling 5 times in a row the call was answered and I was directed to order using the other system they have in place. I had customizations to my order and I needed someone to help me place it. The man I spoke to over the phone was very rude and told me I had to wait until the catering orders were finished being ordered and placed me on a 10 minutes hold. I waited and once he finally went back on the call I started to explain my order and I was rudely interrupted by the man saying that I will have to wait even more time because another catering order had just called. All I needed to place was 1 breakfast sandwich and pay over the phone. This has happened to me in the past before as well. I called for a total of 10 times last time and each time the phone would answer and hang up right away. Unbelievable treatment. It’s a shame because this is my local bagel store. Ive been coming here for a few years now and I can’t believe the way I was treated. I NEVER leave a bad review for a place. Please do better if you’re reading this, it’s not right to treat loyal customers like that.
Andy Alvarado
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August 23, 2024
This was an interesting bagel store. There was this one guy who was just flirting with a customer even tho there was a line of people waiting to get their order taken. It was pricey for what we got. We got the batman on a hero which is a sandwich that comes with breaded chicken cutlets but it was actually just a big chicken nugget? Which left me perplexed. However the drink that came with the sandwich, apple juice was a good size.
Oh, and there was an AI canvas photo of the pope feasting on bagels, so there's that
Fallon Przybylo
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June 27, 2024
Saddest $6 bagel I have ever seen. The bagel is so thin and the cream cheese is even thinner. Will not be returning
Ray Ray
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September 06, 2023
Ordered a turkey sandwich got ham. And I took it back man told me two people said I asked for ham. THEY GAVE ME SPOILED TURKEY CALLING I stated I’m from out of town why would you serve spoiled meat? Not about the price if I spend more dollars than other delis your food should be better than good. I told the lady I called within the hour I was in someone’s car & they were already out the area. Now I’m calling the health department ppp loan pandemic fraud office & BBB. If you scammed me & prices I’m sure you scammed whole plandemic. Your deli sucks Sir I don’t eat pork against my beliefs to eat it. Then I am in car with my cousin I’m visiting from Pittsburgh. NEVER HAVE I EVER BEEN GIVEN SPOILED MEAT IN A DELI ON LONG ISLAND. I have to wait with spoiled meat til tomorrow I’m not driving. As expensive as it was you’d think food would be FRESHER I am sick thinking about it nasty 🤢
amannimay
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July 14, 2024
I am shocked at the service I received today. I've been going to this place for years. Spending over $50 for my family everytime that I go. Today my order was missing home fries. I went back and was told "we Definately put it in your bag". No appology. They basically accused me of lying. After spending all of that money on breakfast I don't need to lie about home fries. As a black woman I've watched people come in all the time with a missing item and they quickly apologize and give them their food. However today they made it seem as if I made it up and was just trying to get free homefries. I am disgusted at how I was treated. This was my go-to place and I've sent family and friends. I've never had an issue but after today I will never spend my money here. All people should be treated the same it doesn't matter the color of your skin. Shame on you and shame on your manger who rings everyone up think his name is Joey. Go check your cameras. Your worker never out home fries in my bag.
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I am so disappointed in the customer service from this place. I tried to call to speak to someone over the phone to place an order and each time I called the line was disconnected. After calling 5 times in a row the call was answered and I was directed to order using the other system they have in place. I had customizations to my order and I needed someone to help me place it. The man I spoke to over the phone was very rude and told me I had to wait until the catering orders were finished being ordered and placed me on a 10 minutes hold. I waited and once he finally went back on the call I started to explain my order and I was rudely interrupted by the man saying that I will have to wait even more time because another catering order had just called. All I needed to place was 1 breakfast sandwich and pay over the phone. This has happened to me in the past before as well. I called for a total of 10 times last time and each time the phone would answer and hang up right away. Unbelievable treatment. It’s a shame because this is my local bagel store. Ive been coming here for a few years now and I can’t believe the way I was treated. I NEVER leave a bad review for a place. Please do better if you’re reading this, it’s not right to treat loyal customers like that.
This was an interesting bagel store. There was this one guy who was just flirting with a customer even tho there was a line of people waiting to get their order taken. It was pricey for what we got. We got the batman on a hero which is a sandwich that comes with breaded chicken cutlets but it was actually just a big chicken nugget? Which left me perplexed. However the drink that came with the sandwich, apple juice was a good size. Oh, and there was an AI canvas photo of the pope feasting on bagels, so there's that
Saddest $6 bagel I have ever seen. The bagel is so thin and the cream cheese is even thinner. Will not be returning
Ordered a turkey sandwich got ham. And I took it back man told me two people said I asked for ham. THEY GAVE ME SPOILED TURKEY CALLING I stated I’m from out of town why would you serve spoiled meat? Not about the price if I spend more dollars than other delis your food should be better than good. I told the lady I called within the hour I was in someone’s car & they were already out the area. Now I’m calling the health department ppp loan pandemic fraud office & BBB. If you scammed me & prices I’m sure you scammed whole plandemic. Your deli sucks Sir I don’t eat pork against my beliefs to eat it. Then I am in car with my cousin I’m visiting from Pittsburgh. NEVER HAVE I EVER BEEN GIVEN SPOILED MEAT IN A DELI ON LONG ISLAND. I have to wait with spoiled meat til tomorrow I’m not driving. As expensive as it was you’d think food would be FRESHER I am sick thinking about it nasty 🤢
I am shocked at the service I received today. I've been going to this place for years. Spending over $50 for my family everytime that I go. Today my order was missing home fries. I went back and was told "we Definately put it in your bag". No appology. They basically accused me of lying. After spending all of that money on breakfast I don't need to lie about home fries. As a black woman I've watched people come in all the time with a missing item and they quickly apologize and give them their food. However today they made it seem as if I made it up and was just trying to get free homefries. I am disgusted at how I was treated. This was my go-to place and I've sent family and friends. I've never had an issue but after today I will never spend my money here. All people should be treated the same it doesn't matter the color of your skin. Shame on you and shame on your manger who rings everyone up think his name is Joey. Go check your cameras. Your worker never out home fries in my bag.