I'm thrilled to share my positive experience with Big Cat Electric Bikes! Their outstanding service and personal attention to customers truly sets them apart. It's fantastic to know that their bikes will performed even in challenging environments like Burning Man. Their efficient service department's assisted in upgrading my bike and ensuring I got exactly what you wanted in a timely manner. Thank you for making it a great experience.
Alex
JULIAN FOX
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July 13, 2024
If you ever are looking for repairs/service for your ebike this is the place to go. I own 2 Aventon Aventures that I use and abuse. Lee and Russ have always taken the best care of me and my bikes. The quickest turnaround for the best prices. Supporting a local small business is the only way to go for this case. Will continue using them for years to come.
Seph Bell
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January 25, 2019
This bike rocks! Let me share something with you about my Fat Cat XL E-bike.
I live in Northern Vermont, this bike has been through rain, sleet, mud, dirt, snow, rocks, and even my neighbors yard.
Its powerful, fast, convenient, and is a sheer pleasure to ride.
I use my Bike mostly to get to and from work, it a short little commute of about 4.8 miles. I blast through this in a few minutes, riding both on and off road as Vermont is quite rural even in its city's. Currently I am conquering ice chunks and potholes, snow banks and snowplows with ease.
It's not just the bike that makes this such a great item but the service team at Big Cats is where you really win. Every issue or question that I've had from the dreaded Error 32 to simple replacements or accessories, Bike Cats Team of Service Members are professional, kind, easy to talk to, and just a phone call or email away.
You Guys are what makes Owning a Big Cat so enjoyable. Thank You for continuing to provide us with your support and product. I look forward to many more years of Big Cat fun.
Special Thanks to,
"Tom"~ Without you what would I be riding?
"Jose"~ Your advice has save my bike countless times.
"The Rest of the Big Cats Team"~ You Guys are doing it right!
Lillian Cerroni
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May 25, 2022
I purchased the mini step through from big cats. The staff was wonderful to deal with and made the many changes to my bike to customize it for me. When I picked the bike up the staff was super great explaining everything to me. The bike is awesome and I love it. I recommend buying a bike from big cats. Very satisfied with the purchase.
MHJ Georgiou
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June 10, 2022
This is a great local, owner operated business to support. Im very happy with my bike, I love that I can pedal a long distance and if I don’t feel like pedaling all the way back I can use assist or not pedal at all and use full auto. Very helpful staff, Manny spent time going over the bike to make sure it was ready to ride and teaching how to use the bike and giving tips on how to get the most out of the bike. Very happy I did not buy from an online store because now I have a good relationship with a local business in case I have other electric bike needs. A friend tried my bike and went to Big Cat the next day and bought one for himself, so yes I do recommend doing business with this company.
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78 Academy St, Patchogue, NY 11772, USA
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I'm thrilled to share my positive experience with Big Cat Electric Bikes! Their outstanding service and personal attention to customers truly sets them apart. It's fantastic to know that their bikes will performed even in challenging environments like Burning Man. Their efficient service department's assisted in upgrading my bike and ensuring I got exactly what you wanted in a timely manner. Thank you for making it a great experience. Alex
If you ever are looking for repairs/service for your ebike this is the place to go. I own 2 Aventon Aventures that I use and abuse. Lee and Russ have always taken the best care of me and my bikes. The quickest turnaround for the best prices. Supporting a local small business is the only way to go for this case. Will continue using them for years to come.
This bike rocks! Let me share something with you about my Fat Cat XL E-bike. I live in Northern Vermont, this bike has been through rain, sleet, mud, dirt, snow, rocks, and even my neighbors yard. Its powerful, fast, convenient, and is a sheer pleasure to ride. I use my Bike mostly to get to and from work, it a short little commute of about 4.8 miles. I blast through this in a few minutes, riding both on and off road as Vermont is quite rural even in its city's. Currently I am conquering ice chunks and potholes, snow banks and snowplows with ease. It's not just the bike that makes this such a great item but the service team at Big Cats is where you really win. Every issue or question that I've had from the dreaded Error 32 to simple replacements or accessories, Bike Cats Team of Service Members are professional, kind, easy to talk to, and just a phone call or email away. You Guys are what makes Owning a Big Cat so enjoyable. Thank You for continuing to provide us with your support and product. I look forward to many more years of Big Cat fun. Special Thanks to, "Tom"~ Without you what would I be riding? "Jose"~ Your advice has save my bike countless times. "The Rest of the Big Cats Team"~ You Guys are doing it right!
I purchased the mini step through from big cats. The staff was wonderful to deal with and made the many changes to my bike to customize it for me. When I picked the bike up the staff was super great explaining everything to me. The bike is awesome and I love it. I recommend buying a bike from big cats. Very satisfied with the purchase.
This is a great local, owner operated business to support. Im very happy with my bike, I love that I can pedal a long distance and if I don’t feel like pedaling all the way back I can use assist or not pedal at all and use full auto. Very helpful staff, Manny spent time going over the bike to make sure it was ready to ride and teaching how to use the bike and giving tips on how to get the most out of the bike. Very happy I did not buy from an online store because now I have a good relationship with a local business in case I have other electric bike needs. A friend tried my bike and went to Big Cat the next day and bought one for himself, so yes I do recommend doing business with this company.